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Helpful Information

Billing & Insurance

Garden State AAC Specialists is an out-of-network provider. Upon request, we can provide you with a SuperBill to be submitted to your insurance company for potential out-of-network reimbursement. Payment is due at the time of service.


Frequently Asked Questions

Don't see your question? Give us a call! We will be happy to answer your questions, discuss your concerns, and provide guidance on the next steps.

Do you accept insurance?

No, we are an out-of-network provider, but will provide a SuperBill to be submitted to your insurance company for out-of-network reimbursement. Payment is due at the time of service. 

What forms of payment are accepted?

We accept checks, credit cards, and cash.

Where will services be provided?

Services can be scheduled at Garden State AAC Specialists' office, schools, and in homes (depending on location and needs of the individual).

Do you charge extra for driving to in-home sessions?

Yes, there is a travel fee. 

Do you provide tele-therapy sessions?

Yes, we use a HIPAA-compliant platform to conduct speech therapy sessions online. 

How long are therapy sessions?

Typically, when in-person, sessions are one hour.  This provides time to work with the individual and to provide time for coaching and questions for the family. 

My child already has an AAC system, what kind of evaluation can you provide to me?

We offer Functional Communication Evaluations.  These evaluations are completed utilizing criterion-referenced tools to characterize and describe the individual's current language, communication, and AAC skills.  Tools such as the Functional Communication Profile, the AAC Profile, the Communication Matrix, and the DAGG-2/Dynamic AAC Goal Grid. 

How long does an AAC evaluation take?

Each evaluation is tailored to the individual's needs.  Typically evaluations include 2-3 sessions that vary in length from 1-2 hours each session.  Zoom sessions can occur if questions arise during a device trial period. 

How does my child get a communication device?

AAC systems can be obtained through your insurance company depending on your DME- Durable Medical Equipment Coverage for an SGD-Speech Generating Device.  The devices may be a covered benefit and can be pursued if a family would like.  Alternatively, AAC applications can be bought and placed on an iPad that the family already owns. 

What are the benefits of getting an AAC system through my insurance?

Dedicated devices typically come with warranties for 2-5 years and customer support in the event of malfunction or if you are in need of assistance. Insurance typically will cover one speech-generating device every 5 years. 

What is the best AAC app or system?

There is no "best" AAC application. Our evaluations utilize the feature-matching process.  This involves looking at each child's unique needs and matching them to the best system that meets their individualized needs.  An AAC system should be accessible and include a robust vocabulary.  There are many great AAC apps available - the question is, which one is best for your child's needs?

Can my child try out the AAC app?

Yes! We offer loaner devices for evaluations.  This allows the family to try out an AAC system at home and provide feedback after the trial period.  Additionally, if warranted, loaner systems will be arranged from a speech-generating device company. 

What is AAC?

AAC is a method other than speech that is used for communication.  AAC can be High Tech, such as an iPad, tablet, or computer with special language software, or low tech; communication books and boards, and no tech; sign language, gestures, or facial expressions. 

Who uses AAC?

Individuals who are unable to speak, have some verbal approximations, or a few words. AAC can be used to replace missing speech or to supplement limited speech. Individuals with Cerebral Palsy, Autism, Developmental Delay, Angelman’s Syndrome, CHARGE Syndrome, Down Syndrome, and Traumatic Brain Injury (and this is to name only a few) may benefit from the implementation of AAC.

Will using AAC stop one from talking?

No, actually the opposite.  Children who have the physical ability to produce speech may begin to increase their verbal utterances with the implementation of an AAC system. 

Is my child too young to use an AAC system?

No, if the child is at risk for a communication impairment or if their speech is currently not meeting their communication needs, they may benefit from an AAC system. 

Does my child need to use a no-tech or PECS System before moving to a high-tech system?

No, there are no prerequisite skills to implement a high-tech AAC system. 

How does my child learn to use an AAC system? 

Through the process of Aided Language Stimulation.  This is when we, the communication partners, use the system in our conversations and interactions with the individual, creating an AAC language at home or in school.  The individual needs to see their language in action in order to learn to use it. The use of the AAC system in all environments is critical to success. 

Do you provide follow-up training after we receive the AAC system?

Yes, ongoing support is available in person and remotely.

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